Returns & Exchanges

At Europeandeli, we take pride in the quality of our gourmet imports and want you to be completely satisfied with your purchase. Due to the perishable nature of our food products, we offer a specialized return process to ensure food safety and customer satisfaction.

1

Contact Support

Notify our customer service team within 48 hours of delivery if there are any issues with your order, such as damage or incorrect items.

2

Provide Documentation

Email us clear photographs of the product, the packaging, and your order number to help us assess the condition of the goods.

3

Receive Authorization

Our team will review your request and provide a Return Merchandise Authorization (RMA) number or confirm your eligibility for a direct refund.

4

Refund Processing

Once approved, a refund will be issued to your original payment method within 5-7 business days, or a replacement shipment will be dispatched.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing